Our Heritage
- All our food is 100% halal
- All meat and poultry is sourced from British and Irish farms meeting set standards of food safety, animal welfare and environmental protection
- As all our meat and poultry is sourced from UK and Irish farms they are delivered to us fresh and never frozen
- To give you the best taste all our grill items are marinated for 24 hours using our special recipe
- Our marinade contains no artificial preservatives or colourants and no artificial flavours, giving it a totally natural and healthy taste
- All our burgers and steaks are grilled to order resulting in reduced fat content
- We use minimal amounts of salt in all our recipes
We love a good party, as do our customers! All of our restaurants are unique, and as such they have different booking policies. If you would like to find out if your local MyLahore takes bookings we recommend contacting them directly and speaking to the manager on duty.
We’re always looking for fun loving people who share our passion for MyLahore, to join our team click here to fill out an application.
Yes, say hello to MyLahore Rewards! Our huuugely rewarding scheme offers you 10% credit on the value of your restaurant order to use on a future date! So every £10 spent earns you £1 worth of credit! For example, spend £50 and get £5 credit to use later! Simply download the MyLahore App and sign up here for savings and perks: Android / Apple.
MyLahore Rewards is available for both dine-in and collection orders in all our stores, as well as telephone delivery orders at our Bradford Delivery store, though not for online delivery orders via UberEats.
Yes we do weddings, parties and corporate events. Please contact our Event Experts on 07539164138 or
07498603763 or catering@mylahore.co.uk.
What’s new?
MyLahore is launching an exciting new partnership with Uber Eats regarding online delivery ordering – Uber Eats will be handling ALL online delivery orders for ALL MyLahore stores.
Do I need to do anything different?
Not really! To order delivery online continue to visit mylahore.co.uk or the MyLahore app – we’ll automatically transfer you to our UberEats store which is super-easy to use!
How will this benefit customers?
- Faster delivery speed
- Real-time delivery tracking
- Convenient checkout
- Uber Eats Loyalty & rewards
How about telephone delivery and collection orders?
Delivery orders can still be placed directly with MyLahore at all stores online or by telephone at Bradford Deli, Leeds and Manchester only. Collection orders can still be placed directly with MyLahore at all stores online or by telephone.
What’s happening with Rewards?
Customers can continue to use and earn MyLahore Rewards on collection, dine-in and telephone delivery orders (see above), though no longer for online delivery orders. Online delivery customers will benefit from Uber Eats rewards & loyalty initiative!
Although we can appreciate your nearest MyLahore may not be on your doorstep unfortunately we can only deliver within a 3 mile radius –this enables us to deliver piping hot food on time every time… or you can do what one of our loyal customers did and move closer to us.
We have our own in house bakery and expert pastry chefs.
Our expert pastry chefs can make a variety of spectacular celebrations cakes for all occasions so all you need to do is Click here
Yes – please Click here
We endeavour to get your order right first time every time, to our exceptionally high standards. On the rare occasion we don’t we will look at rectifying the situation amicably. As every situation is different, the manager will use his/her discretion and judgment to resolve the problem.
Yes we do, please call the relevant branch.
Yes all our branches have a prayer room.
Yes but just in our restaurants.
No / you can order online to pay online via credit/debit card (using a non-mobile device).
Yes, all branches accept card payments.
All prices are inclusive of VAT.
No, No.
Please view our allergen information here
Yes. We use Vegetable and Olive Oil across all MyLahore branches.
No.
No – although some ingredients we buy may contain traces of it.
If there’s egg in the ingredients of a certain product, it’ll be pasteurised – it’s the only way to use eggs safely.
We have a wide range of delicious vegetarian options- too many to list here! Please refer to our menu and look out for the ‘V’.
As a family run organisation we believe helping is an important part of our business and although we endeavour to help everyone sometimes this is not possible. We do however ask all charities to send us an email detailing what it is you do and what you require from MyLahore and we look into it on case by case circumstance. Please email hello@mylahore.co.uk to find out more.
No, We are a family run organisation that is opening branches across the United Kingdom but it could be a possibility to offer franchising opportunities in the near future.
Cant find the information you were looking for? Get in touch
We’re always on the look-out for energetic team players with a real passion for food, who are hungry to work in a lively and fast paced environment.
Just like our Deli’s and Café Bars you’ll need to be packed with personality and have a certain charm that keeps customers coming back for more.
We’ll serve up excellent training, and bring out the best in you by blending your raw talents together with as much passion as we combine our fresh and funky ingredients.
Fantastic career opportunities await, so why not start your MyLahore adventure today?
Mylahore are seeking a bartender. We are looking for an individual who will Provide timely, accurate and friendly service while preparing the highest quality beverages and desserts for our guests.
Mylahore are seeking a chef. We are looking for an individual who will carry out all cooking duties, including preparation and maintenance of all equipment. Also responsible for keeping high quality standards, e.g. Cleanliness, Plate presentation, stock ordering and cost control.
Mylahore are seeking a cleaner. We are looking for an individual who will keep our premises in a clean and orderly condition by carrying out cleaning and maintenance duties.
Mylahore are seeking a delivery driver. We are looking for an individual who will deliver orders and collect payment from customers in a safe, timely, and professional manner representative of the high standards of Mylahore.
Mylahore are seeking a dishwasher. We are looking for an individual who will wash and clean tableware, pots, pans and cooking equipment. Keep the dish room and equipment clean and organised.
Mylahore are seeking a grill chef. We are looking for an individual who will carry out all grill and fryer duties, including preparation and maintenance of all equipment. Also responsible for keeping high quality standards, e.g. Cleanliness, Plate presentation, stock ordering and cost control.
Mylahore are seeking a packer/meals person. We are looking for an individual who will carry out all packing duties including plate presentation and stocking of all items on the station. Maintenance of all equipment and also responsible for keeping high quality standards, e.g. Cleanliness, packaging presentation, stock ordering and cost control. Packer/Meals would have to work with speed and efficiency.
Mylahore are seeking a server. We are looking for an individual who will take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards. The goal is to accelerate our business development by providing customers with a memorable experience.
Mylahore are seeking a shift manager. We are looking for an individual who will oversee and coordinate the planning, organising, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Mylahore are seeking a tandoor chef. We are looking for an individual who will carry out all tandoor duties including preparation and maintenance of all equipment. Also responsible for keeping high quality standards, e.g. Cleanliness, food presentation, stock ordering and cost control.
- No genetically modified ingredients used
- Farmed in the UK
- All meat and poultry is sourced from British Farms meeting the highest standards of food safety, animal welfare and environmental protection. This means our chicken and meat is not only tasty, but also happy and healthy.
- Delivered fresh never frozen
- As all our chicken and meat are sourced from UK farms they are delivered fresh and never frozen to our stores
- Marinated for 24 hours in our special home-made marinade
- To give you the best taste all our chicken and meats are marinated for 24 hours in our special sauce
- Our marinade contains no preservatives, no colourants and no artificial flavours to give it a totally natural and healthy taste
- Flame grilled never fried
- All our burgers and steaks are grilled to order on an open flame grill resulting in reduced fat content
- We use semi skimmed milk in all products (unless otherwise stated)
- We use organic eggs where possible
- We use minimal amounts of salt in all our recipes
- HEALTHY EATING AT MYLAHORE - healthy eating and weight loss do not have to mean deprivation! We pride ourselves on the quality of our ingredients and our recipes are as healthy as we can make them
At MyLahore we’re all about respect and putting others first – and that goes way beyond providing food and service that wows our customers.
We work with a number of special groups and charities in the UK and overseas that are close to our hearts. It means we can ‘give something back’, and make sure that part of what we earn goes towards helping different communities around the world.
We have started a project called ‘MyCommunity‘. The below three key areas list just some of the organisations and projects that have benefited from our ‘care and share’ philosophy:
We receive a huge volume of requests for raffles, prize draws other charitable activities. We are humbled to you for your fabulous efforts in raising money for some fantastic causes.
We would love to help everyone; so that we can give your request due attention, please click here to submit a charity request.
We are committed to supporting great causes that fit with our company values and heritage. We will consider every request and will respond within 7 days if there is some way in which we can support you.
If you are fundraising for a school we will also need a letter of authentication from the head teacher of the school you are fundraising for, on their official letter headed paper, and if you are supporting a charity we will also need a letter of authentication from the relevant charity.
We involve ourselves with supporting charitable organisations and projects as much as we can; below is a list of what and who we have helped so far:
- Homeless projects in Bradford with Almaghrib (a non-profit organisation that supports and teaches Muslims in the UK, USA and Canada) and Salvation Army
- Soup Kitchens
- Supporting charitable organisations by providing resource and food to enable them to generate funds National projects
- Three peaks
- Cancer Research UK
- Peacemaker International
- Sport Relief
- Mosaic
- Human Appeal
- Penny Appeal
- Amir Khan foundation
- Local schools/clubs
- Local sports teams
- British Muslim heritage centre
- Bradford Council Marley football festival
- Student societies
We work with various pre-schools, secondary schools, colleges and university supporting programmes in Bradford, Leeds and beyond in the following:
- Mentoring
- Project support
- Work experience
- Work placements sponsorships
- Supporting annual fun days school tournaments
We support multiple local and national sporting organisations and events such as:
- Saltaire Cricket Club & PHAB; supporting kids with disabilities to enjoy life together!
- Bradford Diving Club
- Bradford Jets
- Horton Grange Cricket Club Horton Foxes
- College Badminton Tournament
- Jujitsu Club
- Pakistan vs. Bradford Park Avenue game
- The visit of the Indian rugby team
- Sponsoring District wide Bradford council footy festival for all schools
- Environment – minimising our impact low emission vehicles
- Cycling to work
- Recycling waste
- Economy – volunteering, mentoring, supporting
- Mentoring new business start-ups
- Apprenticeships
- Work experience
- Buying locally
If you have a local project that you feel may be of interest to us, please email info@mylahore.co.uk or click here to request sponsorship.
Welcome to the MyLahore Website and App. By accessing, browsing, downloading, installing, or using our website or app, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to these platforms. If you do not agree with any part of these terms and conditions, please do not use our website or app.
The term “MyLahore,” “us,” or “we” refers to the owner of the website and app whose registered office is Trust House C/O Isaacs, St James Business Park, 5 New Augustus Street, Bradford, West Yorkshire, England, BD1 5LL. The term “you” refers to the user of our website or app.
1. Use of the Website and App
- The content and functionality of our website and app are provided for your general information and use only. We may update them from time to time without prior notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on our website or app for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on our website or app is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website or app meet your specific requirements.
- Our website and app contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
- Using our website or app, you acknowledge that certain features may require an internet connection and that data charges may apply.
- Unauthorized use of our website or app may give rise to a claim for damages and/or constitute a criminal offense.
- Your use of our website and app and any dispute arising out of such use is subject to the laws of England and Wales.
2. Placing an Order Through the Website or App
- By placing an order through our website or app, you confirm that you are legally capable of entering into binding contracts and are at least 18 years old.
- When you place an order, you will receive an acknowledgment email. This does not mean that your order has been accepted but constitutes an offer to buy the product.
- Orders are subject to acceptance by us.
3. Account Creation and Rewards
- Users may be required to create an account to access certain features, including rewards and order history.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to modify, suspend, or terminate rewards programs at any time. Any use of our rewards programs are also subject to our separate rewards terms and conditions which can be found on our website.
4. Availability and Delivery
- Minimum delivery time is 45 minutes, subject to exceptional circumstances.
- If a product is out of stock, we will notify you as soon as possible and offer alternatives such as waiting for restocking or a refund.
5. Risk and Title
- The risk for products passes to you upon delivery.
- Ownership transfers to you only after full payment, including delivery charges, has been received.
6. Price and Payment
- Prices are as listed at the time of order processing.
- While we make every effort to ensure accuracy, pricing errors may occur. If a pricing error is obvious and unmistakable, we are under no obligation to fulfill the order at the incorrect price.
- Payments can be made via Visa, MasterCard, Visa Debit, Solo, and Maestro. Cash on delivery may be available where applicable.
- Your card will be pre-authorized at the time of order, with payment taken at the end of the working day.
7. Updates and Third-Party Terms
- We may update the website and app from time to time to improve functionality, add new features, or fix bugs.
- You may be required to update the app to continue using it.
- Your use of the app may also be subject to additional terms from the App Store or Google Play Store.
8. External Links
- Our website and app may include links to third-party websites for additional information. These links do not signify our endorsement of such websites, and we hold no responsibility for their content.
9. Return, Refund, and Cancellation
- To request a return, refund, or cancellation, you must contact the respective store. The store manager will assess the request and make a final decision.
- Orders can be cancelled within 10 minutes of placement.
- Returns are only accepted if the delivered product does not match the description on our website or app.
- Refunds, if approved, will be issued to the same payment method used for the order and may take up to 7 working days to process.
10. Our Right to Vary These Terms
- We reserve the right to amend these terms and conditions at any time. Any changes will take effect immediately upon being displayed on our website or app.
- You will be subject to the terms in force at the time of your order unless changes are required by law.
11. Language
- This agreement is drafted in English. If translated into another language, the English version will prevail.
12. Law and Jurisdiction
- Contracts for purchasing products through our website or app will be governed by the law of England and Wales.
- Any dispute arising from these terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
13. Age Restrictions
- You must be at least 18 years old to place an order through our website or app.
By using the MyLahore Website and App, you confirm that you have read, understood, and agree to these terms and conditions.
Overview
Maintaining the security of your data is a priority at MyLahore, and we are committed to respecting your privacy rights. We pledge to always handle your data fairly and legally. MyLahore is also dedicated to being transparent about what data we collect about you and how we use it.
This notice applies whether you visit our stores, use our website, or access our mobile app. It provides you with information about:
- how we use your data.
- what personal data we collect.
- how we ensure your privacy is maintained.
- your legal rights relating to your personal data.
What personal data we collect
General
- your name, age/date of birth and gender.
- your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address.
- purchases and orders made by you.
- your on-line browsing activities on MyLahore websites.
- your password(s) for our website.
- when you make a purchase or place an order with us, your payment card details.
- your communication and marketing preferences.
- your interests, preferences, feedback and survey responses.
- your correspondence and communications with MyLahore; and
- other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).
Collection of Personal Data via the Mobile App and Rewards scheme
The MyLahore app and Rewards scheme collect personal data in the following ways:
- When you create an account, we collect your name, contact details, and login credentials, as well as information regarding your relationship with MyLahore (e.g. asking what is your nearest restaurant).
- When you place an order via the app or use rewards, we collect your purchase details, delivery address, and payment details.
- When you enable location services, we collect, use, and share your location data to enhance your experience (e.g., finding nearby MyLahore stores).
Wi-Fi
When you use MyLahore Guest Wi-Fi we may collect below data:
- First Name
- Last Name
- Email address
- Contact Number
- Date of Birth
- Device Identification
- MAC address
- The volume of data which you use.
- Your usage by access time, frequency and location.
Mailing Lists
As part of the registration process for our e-news emails, we collect personal information. We use that information: to tell you about relevant products, services, news and other information; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use third-party providers to deliver our e-news emails. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our emails. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our Data Protection Officer dpo@mylahore.co.uk.
Online Order Data
When you purchase merchandise, membership or gift voucher(s) through Landline, Mobile or online your name, address data, email and contact number will be stored in our Back-Office System.
Call Recording
Telephone order calls may be recorded for quality and training purposes to ensure that MyLahore maintains its standards of customer service excellence.
CCTV Recording
We use CCTV cameras at our premises for security, crime prevention, and safety purposes. These recordings may be monitored and stored for a reasonable period in compliance with data protection laws. CCTV footage is only accessed by authorized personnel and may be shared with law enforcement if required.
How We Use Your Data
General
MyLahore Group uses your personal data:
- to provide goods and services to you;
- to make a tailored website and mobile app available to you;
- to verify your identity;
- for crime and fraud prevention, detection, and related purposes;
- to contact you electronically about news/updates, promotional offers and products/services we think may interest you;
- anonymously for market research purposes to better understand your needs;
- to enable MyLahore to manage customer service interactions with you;
- where we have a legal right or duty to use or disclose your information (e.g., in relation to an investigation by a public authority or in a legal dispute).
Marketing Communications
You will receive marketing communication from us if you have (i) consented to do so, or (ii) requested information from us, made a booking, created an account, or purchased goods or services from us and you have not opted out of receiving the communications. We may also analyse your personal data to form a view which products and offers may be of interest to you so that we can then send you relevant marketing communications. You can opt out at any time by:
- Changing marketing preferences via your MyLahore account (where applicable).
- Clicking the “unsubscribe” link in marketing emails.
- Contacting MyLahore via the contact channels set out in this Notice.
Third Parties We Share Your Data With
To provide certain services, we may share your personal data with:
- IT, delivery, and marketing service providers;
- App store providers (e.g., Apple App Store, Google Play Store);
- Mobile networks where necessary;
- Paytronix (a third-party service provider in the U.S. and the UK)—where data is transferred outside the UK, we will ensure appropriate safeguards are in place.
We may also share your personal data with:
- Governmental bodies, regulators, law enforcement agencies, courts, and insurers where required:
- to comply with legal obligations.
- to exercise legal rights (e.g., court cases);
- to prevent, detect, or investigate crime;
- to protect our employees and customers.
Your Rights Over Your Personal Data
Under UK data protection law, you have the following rights:
- Right of Access – You can request access to your personal data.
- Right to Rectification – You can request correction of inaccurate or incomplete data.
- Right to Erasure – You can request deletion of your personal data.
- Right to Restrict Processing – You can request that we limit processing in certain circumstances.
- Right to Object – You can object to certain types of processing, such as direct marketing.
- Right to Data Portability – You can request your data in a structured format for reuse elsewhere.
To exercise these rights, contact our Data Protection Officer at dpo@mylahore.co.uk.
Cookies and Tracking Technologies
MyLahore websites and the mobile app use cookies to enhance user experience. We use cookies for:
- Essential functionality (e.g., enabling orders and secure logins);
- Analytics (e.g., Google Analytics) to monitor site usage anonymously;
- Personalisation (e.g., saving preferences);
- Marketing and advertising.
You can manage cookies via browser settings:
- Google Chrome: Settings > Privacy and Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Edge: Settings > Site Permissions > Cookies
Below cookies we use on our website:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Used to distinguish users and track website performance. | 1 year |
| _tracking_consent | Stores user consent preferences for tracking and analytics. | Varies based on user settings |
Disabling cookies may impact website and app functionality.
How Long We Retain Your Data
We retain your data only for as long as necessary for legal and business purposes.
How We Protect Your Data
We implement strong security measures, including:
- Data encryption.
- Regular cybersecurity assessments of our service providers.
- Routine penetration testing of systems.
- Internal policies and staff training on data protection.
MyLahore will never ask for banking details via email. If you receive such a request, please ignore it.
Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds, in accordance with data protection laws and regulations:
- Contractual necessity – to provide goods and services.
- Legal obligation – compliance with laws and regulations.
- Legitimate interest – fraud prevention, marketing, and service improvement.
- Consent – In certain cases, we may ask for your explicit consent to process your personal data for specific purposes. For example, we might request your consent to send marketing emails, collect specific data, or use sensitive personal data in particular contexts. You can withdraw your consent at any time, and doing so will not affect the legality of the data processing before you withdrew consent.
We take all necessary measures to ensure the privacy and protection of your personal data in line with these legal bases.
Changes to this Privacy Notice
This Notice was last updated on Friday, 14 February 2025.